Mailing Address: 10/18 Bate Close, Pakenham, Victoria, 3810

Email: orders@soledistribution.com.au

Phone: +61 3 879 727 67

Opening Hours: Mon - Fri 8am - 4.30pm

If you have any questions about Sole Distribution B2B sales and orders, please don't hesitate to contact us.

If you are unable to get through on our phone line, please send us an email and our friendly customer service team will be with you as soon as possible.

If you haven't received a response within the expected timeframe, please don't fret or send another request. Our team is busier than normal & we can assure you that they are working as hard as they can to respond to you your initial request as soon as they are able to.

Peak Period Shipping Notice

    Due to the high volume of activity during this busy period please allow up to 4 weeks for delivery of some products. Orders of 2 or more products may be split into multiple shipments due to stock being shipped from several locations. If there are any unexpected delays to our fulfillment network we will contact you via email with an update. (Last updated: Nov 2024)

PRE-ORDER TERMS & CONDITIONS:

  • Estimated dispatch date for pre-orders is stated on our product title, and is subject to change pending arrival of stock.
  • If there is a delay to the arrival of your reserved item, we will notify you by email.
  • Pre-order items are only available while stock lasts - no rainchecks.
  • Pre-order items will be charged in full as soon as the order is placed.
  • Multiple items in one order may be split across multiple deliveries.